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Guided Learning Resources

We've made several additions to our product in hopes of assisting our community with their care coordination efforts during this challenging time. You can learn more about the Diagnosis Associated with COVID-19 flag and COVID-19 filter by accessing our pre-recorded training video here. 

With our on-demand training resources, you can access quick overviews of our product and its features at any time that works best for your schedule. Whether you're new to the PatientPing community, or you've been with us for a while and just need a refresher, you can rely on our guided resources below for tips and tricks on getting the most out of our product!

Note: If you are brand new to PatientPing, we suggest watching the training videos detailed below in numerical order. You can review more details on what each video covers by scrolling to the outline below!

Training Videos:

Introductory Overview Video

 View training video here.

 What does this video cover?

  • Introduction to PatientPing
  • Network map
  • Analyzing Pings and profiles
  • Data security 
  • Account creation
   Additional Resources


Patient Census Video

  View training video here.

 What does this video cover?

  • Patients census overview

  •  Additional Resources


    PatientPing Flags Video

      View training video here.

     What does this video cover?

    • Definition of each PatientPing flag
    • Flag locations
    • Flag logic
       Additional Resources

    Saved Filters and Email/SMS Notifications Video

      View training video here.

     What does this video cover?

    • Saved filters overview
    • Preset filters
    • Creating a saved filter
    • Managing your saved filters
    • Email and SMS notifications overview
    • Setting up email and SMS notifications

      Additional Resources


    Patient Profile Video

     View training video here.

     What does this video cover?

    • Demographic information
    • Care team and care instructions
    • Recent post-acute providers
    • Care summary information
    • Encounter history
    • HHA coverage history
      Additional Resources


    Exports Video

      View training video here.

     What does this video cover?

    • Export Overview
    • Exporting data from the export tab
    • Exporting data from a saved filter
     Additional Resources

    User Report Video

     View training video here.

     What does this video cover?

  • Access to the user report
  • Search for existing account
  • View login activity
  • View current permissions
  • Export activity summary


  • Full-Length Training Video

    Want to cover all of the basics of PatientPing? Watch our full-length training video!

    View training video here.

    What does the video cover?

    • Patient census overview
    • PatientPing flags
    • Saved filter and notifications
    • Patient profile
    • Exports

    Additional Resources

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